Question 1

Can I order a customized product?

Accepted Answer

Yes, we offer customization based on your specific requirements and application needs. Simply provide us with your specifications, and we will tailor our products accordingly to meet your expectations.

Question 2

Can I become a distributor?

Accepted Answer

Yes, we are always open to partnering with distributors globally. If you are interested in working with us, please contact us directly to discuss further details.

Question 3

What shipping options are available?

Accepted Answer

We partner with leading international courier services such as DHL, UPS, and FedEx. The choice of carrier may vary depending on the destination and timing. If you have a preferred shipping provider, please inform us when placing your order.

Question 4

What is the delivery time?

Accepted Answer

For standard products that are in stock, orders are typically shipped within 1 to 3 business days after payment confirmation. For customized products, the lead time is usually 10 to 15 days. Please contact us for more precise timelines based on your order.

Question 5

Does your company have a distributor network?

Accepted Answer

Yes, we have authorized distributors in key international markets. For domestic sales, our direct sales approach allows us to offer efficient service and direct customer engagement. However, we have also established select domestic distributors, providing them with technical support, marketing resources, and customer referrals. We welcome new distributor partnerships in regions where we do not yet have representation—interested parties are encouraged to contact us for collaboration opportunities.

AOITEC

Frequently Asked Questions

Can I order a customized product?

Can I become a distributor?

What shipping options are available?

What is the delivery time?

Does your company have a distributor network?

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